Skip to main content

Search

Admoji Help Center

Browse guides, FAQs, and tutorials — or search for something specific

How to Add an SMTP provider

An SMTP provider is required for your email autoresponders to work. Once configured, it allows Admoji to send transactional emails such as order confirmations, upsell follow-ups, and fulfillment notifications.

Popular SMTP providers include:

  • Mailgun

  • SendGrid

  • Sendinblue

  • Amazon SES

  • Mailjet

Follow these steps to add and test an SMTP provider in the e-commerce section of Admoji.

Step 1: Access SMTP Setup

  1. Go to Administration > Plugins.

  2. Click on SMTP Setup.

SMTP Setup tab of Plugins with the Manage Accounts list and the New button

Step 2: Add a New SMTP Provider

  1. Click New.

  2. Fill in the required details:

    • Name: A descriptive name (e.g., "SendGrid – Production").

    • Host Name: The SMTP server address (e.g., smtp.sendgrid.net).

    • Port: Common ports are 587 (TLS) or 465 (SSL).

    • From Email: The sender email address that will appear in autoresponders.

    • Username: Your SMTP account username or API key (if required).

    • Password: Your SMTP password or app-specific key.

    • SSL Secure: Enable if your SMTP provider requires an SSL connection (typically used with port 465).

    • Active: Toggle to enable or disable this SMTP provider without deleting it.

  3. Click Save to save the configuration.

Active

Step 3: Test the SMTP Connection

  1. In the SMTP providers table, click Test next to the newly added provider.

    SMTP providers table with the Test icon highlighted

  2. Enter an email address to receive the test message.

  3. Click Send.

Test SMTP window with the Email To field

  1. If the test is successful, you'll see a confirmation message and receive the email.

Test the SMTP Connection

Step 4: Use the SMTP Provider in Autoresponders

When creating or editing an autoresponder event (CRM > Autoresponders > Events), select this SMTP provider in the SMTP Server field to ensure emails are sent through the correct server.

SMTP Server list in the event form

Step 5: Edit or Delete an SMTP Provider

Use the action buttons at the end of each row in the SMTP providers table:

  • Edit (pencil icon): Reopens the provider form. Update any field and click Save.

SMTP providers table with the Edit icon highlighted

  • Delete (trash icon): Removes the provider. A confirmation modal appears — click Delete to confirm.

SMTP providers table with the Delete icon highlighted
Note: Before deleting an SMTP provider, update any autoresponder events that reference it to use a different provider. Events pointing to a deleted SMTP provider will stop sending emails.