One of the key functions of the Fulfillment Report allows you to reship orders in bulk. This is particularly useful when shipments fail to ship initially for any reason. Instead of manually reshipping each failed order within the customer's profile, all failed shipments can be queried and reshipped from this report.

Step 1: Navigate to the Fulfillment Report

1. Click Go to E-commerce.

2. Go to Fulfillment > Fulfillment.

Step 2: Configure search filters

1. Select the Date Range Type, additional filters (optional), and a date range.

2. Choose from the following date options:

   • Date Created: The shipment creation date.

   • Date Shipped: The actual date of shipment.

   • Date Delivered: Date of shipment delivery.

   • Date Returned: Date of shipment return.

Step 3: Search for failed shipments

1. Under Fulfillment Status, select Failed.

2. Click Search.

Step 4: Select failed shipments for reship

In the results table, select the shipments that have failed. Check the box to the left of the Date column to select all, or select each individually.

Step 5: Initiate batch reship

1. Click Update Batch.

2. The Reship action will be selected by default under the Actions dropdown.

3. Select your Provider.

4. Click Update Batch.

Step 6: Monitor batch processing

The batch will be saved at the top of the page under Recent Batch Updates, and the status will be shown once processed.