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How to Enable Duplicate Order Prevention

Enable duplicate order prevention in Admoji to automatically block repeat purchases of the same product. Configure this in account settings for automatic protection.

With Duplicate Check on, Admoji rejects a new order in two cases:

  • The same customer already has an approved order with any of the same products in the last 6 hours. The order fails with REF:0004 Duplicate order.

  • The same card (same BIN and last 4 digits) bought the same product in the last 30 minutes, even under a different customer. This check applies to sales paid by card with an amount above zero, and the order fails with REF:0008 Duplicate card order.

Step 1: Access Account Settings

  1. Navigate to Settings.

  2. Select Account settings.

Account settings navigation menu

Step 2: Open the Personal Information Tab

  1. In the account editor sidebar, click Personal Information.

  2. Scroll down to find the Duplicate Check toggle.

Personal Information tab with the Duplicate Check toggle highlighted

Step 3: Enable Duplicate Checking

  1. Enable the Duplicate Check toggle.

Duplicate Check toggle turned on

Step 4: Save Configuration

  1. Scroll to the bottom of the form.

  2. Click Save.

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