This section addresses common questions about testing campaigns, fulfillment, and transactions in Admoji. These Q&A items will help you understand how to properly test your campaigns and manage test data.
Q: Do you have a test credit card to test transactions?
A: Go to Settings, then click the Account settings button below your organization name. In the modal that opens, select the Test Cards tab. Click Add New to open a right-side drawer titled Add New Test Card. The drawer has three tabs: Success, Declines, and Card Types. In the Success tab, select a pre-defined test card number for successful transactions. In the Declines tab, select a pre-defined card number for declined transactions. In the Card Types tab, select cards for specific types such as prepaid, debit, and 3DS. Click Save to add the test card. Use any future non-expired expiration date and any 3-digit CVV when testing. You can disable or delete test cards at any time by clicking the Edit icon (pencil) to toggle the Active switch off, or by clicking the Delete icon (trash) in the Actions column.
A: Go to Settings, then click the Account settings button below your organization name. In the modal that opens, select the Test Cards tab. Click Add New to open a right-side drawer titled Add New Test Card. The drawer has three tabs: Success, Declines, and Card Types. In the Success tab, select a pre-defined test card number for successful transactions. In the Declines tab, select a pre-defined card number for declined transactions. In the Card Types tab, select cards for specific types such as prepaid, debit, and 3DS. Click Save to add the test card. Use any future non-expired expiration date and any 3-digit CVV when testing. You can disable or delete test cards at any time by clicking the Edit icon (pencil) to toggle the Active switch off, or by clicking the Delete icon (trash) in the Actions column.
Q: How do I disable test credit cards?
A: Go to Settings, then click the Account settings button below your organization name. In the modal that opens, select the Test Cards tab. Click the Edit icon (pencil icon) in the Actions column for the test card you want to disable. In the edit drawer, toggle the Active switch off and click Save. You can also delete test cards by clicking the Delete icon (trash icon) in the Actions column.
A: Go to Settings, then click the Account settings button below your organization name. In the modal that opens, select the Test Cards tab. Click the Edit icon (pencil icon) in the Actions column for the test card you want to disable. In the edit drawer, toggle the Active switch off and click Save. You can also delete test cards by clicking the Delete icon (trash icon) in the Actions column.
Q: How do I send a test order to fulfillment after fulfillment is setup?
A: Process a test transaction with a live payment source. Test orders processed with an Admoji test credit card will not be sent to fulfillment, as test orders are exempt from reporting and fulfillment. Test your fulfillment and merchant account with a live payment source to ensure a properly working live environment.
A: Process a test transaction with a live payment source. Test orders processed with an Admoji test credit card will not be sent to fulfillment, as test orders are exempt from reporting and fulfillment. Test your fulfillment and merchant account with a live payment source to ensure a properly working live environment.
Q: How do I mark a customer as a test customer?
A: In the customer profile, open the Customer Info tab and toggle the Test Customer switch on to mark the customer as a test customer.
A: In the customer profile, open the Customer Info tab and toggle the Test Customer switch on to mark the customer as a test customer.
Q: What does it mean when a customer is marked as test customer?
A: Test customers are removed from reporting throughout Admoji and won't appear in search results unless the option to show them is enabled. Transactions using test cards are automatically flagged as test customers.
A: Test customers are removed from reporting throughout Admoji and won't appear in search results unless the option to show them is enabled. Transactions using test cards are automatically flagged as test customers.
Q: Can I unmark a customer as a test customer?
A: Yes, open the Customer Info tab in the customer profile and toggle the Test Customer switch off to unmark the customer as a test customer.
A: Yes, open the Customer Info tab in the customer profile and toggle the Test Customer switch off to unmark the customer as a test customer.