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I'm having trouble getting a proper API customer response or connection. What is the issue?

Make sure your API key is correct and that you are using a valid Idempotency ID. Idempotency IDs must be generated by your developer in your application code — a new unique ID is required for each API call.

How to Troubleshoot API Issues

  1. Go to Settings, click the Account settings button, and navigate to the API Keys tab to verify your key is active and has not been revoked.

API Keys

  1. Confirm you are using a valid, unique Idempotency ID for each request — refer to docs.admoji.com for the correct request format and required parameters.

Common API Issues

  • Invalid API Key: Expired, revoked, or incorrectly formatted API key.

  • Missing Idempotency ID: Request lacks a required Idempotency ID parameter.

  • Duplicate Idempotency ID: Reusing the same Idempotency ID across multiple requests.

  • Incorrect Request Format: Malformed JSON or missing required fields.