Control user access to specific e-commerce sections through the Section Access tab. Customize permissions by enabling or disabling sections to match user roles and responsibilities.
How to Configure User Section Access
Open Settings (your account card at the top of the sidebar) and click the Users tab.
Click the edit icon (pencil) next to the user you want to modify.
Click the Section Access tab.
Set each section to Full Access or No Access, or turn on Enable All E-commerce Access to grant every section at once.
Click Save.
Available Sections
Dashboard Section: Enable Dashboard.
Customer Service: Add New Order, Search, Export Data.
CRM: Affiliates, Products, Email Autoresponders Events, Email Autoresponders Templates, Campaigns.
Fulfillment: Fulfillment.
Affiliate Summary: Affiliate Summary.
Studio Summary: Studio Summary.
Reports: Affiliate, Billing, Continuity, Conversation, Declines, Income, MID, Processing, Recurring, Retention, Cancellation, Transactions, BIN Analysis.
Merchants: Decline Runner, Processors, Management.
Administration: Accounts, Alert System, Blacklist System, Plugins, Users.
Transaction Search: Transaction Search.
Support: Help Center, Support, Open API Guide.
Role-Based Access Considerations
Owner: Full access to all sections and administrative functions.
Account Admin: Access to most sections including administration and management.
Vendor Agent: Limited access focused on customer service and support functions.
Affiliate: Access primarily to affiliate-related sections and reports.