To send a test order to fulfillment, you must process a transaction using a live payment source — not test credit cards. Test orders created with test credit cards are automatically excluded from fulfillment processing.
Requirements for Test Order Fulfillment
To successfully send a test order to fulfillment, you must meet these requirements:
Live Payment Source: Use a real credit card or payment method, not test credit cards.
Fulfillment Setup: Make sure your fulfillment system is properly configured and connected.
Merchant Account: Have a live merchant account configured and active.
Product Configuration: Make sure products are properly set up with fulfillment settings.
How to Send a Test Order to Fulfillment
Click Go to E-commerce.
Go to For Customers > Add New Order.
Select Customer Order as the order type.
Fill in the customer details.
Choose products that have fulfillment configured.
Enter a real credit card or live payment method (not test credit cards).
Submit the order to process the payment and trigger fulfillment.