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How do I delete a product?

You can delete products that are no longer needed. This permanently removes them from your system, so make sure they're not being used in active campaigns or customer orders before deleting.

Step 1: Access Products Page

  1. Go to CRM > Products.

  2. Find the product you want to delete.

Access Products Page

Step 2: Check Which Campaigns Use the Product

  1. On the product's group, click Campaigns (N), where N is the number of campaigns that use the group. In the grouped table view, it is in the group's actions menu.

  2. The Product Campaigns window lists each campaign with its Campaign ID and Name. Use the edit action to open a campaign and remove the product from it, or the download icon to export the list.

  3. If no campaign uses the group, Admoji shows No campaigns attached to this product group.

Product group card with the Campaigns button highlighted
Product Campaigns window listing the campaigns that use the product group

Step 3: Delete the Product

  1. In the products table, find the Actions column and click the trash icon for the product you want to delete.

Delete the Product

  1. A confirmation dialog appears. Click Yes, Delete to confirm.

Delete Product confirmation with the Yes, Delete button
Important: Product deletion is permanent and cannot be undone. Make sure the product is not being used in active campaigns or customer orders before deleting.