After your 14-day trial, Admoji bills you once per monthly billing cycle, at the end of the cycle. Each charge covers your plan's monthly fee plus your usage during that cycle: transaction fees on transaction-based plans, or a percentage of your sales volume (GMV) on volume-based plans. You can see the current cycle, the next charge date and the projected total in Settings > Billing History.
If your trial ends without a payment method on file, or a monthly charge is not paid, your account becomes Overdue for 15 days. We email the account owner on days 1, 5 and 8 of that period, and you can update your payment details at any time in Settings > Payment Methods.
If the payment is still missing after those 15 days, the account is Suspended. We email the owner on days 1, 7, 16 and 23 of the suspension with the steps to update the payment information and reactivate the account. Our support team can help you resolve any issue.
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