The Merchants Management section in Admoji allows you to configure load balancing rules that determine how transactions are distributed across your payment processors. This system helps you optimize transaction routing, manage processor limits, and ensure efficient payment processing.
Step 1: Access Merchants Management
Click Go to E-commerce.
Go to Merchants > Management.
Step 2: Creating a New Rule
To open the add-rule flow, use Add Rule when it appears: on the empty state (No Rules Created), or in the banner when one or more products are not covered by any rule. If you already have rules and every product is assigned to a rule, that banner and button may not be shown — in that case you would add another rule only when new uncovered products exist or after changes that surface the banner again.
When Add Rule is available, click it to go to the Add Rule page.
Enter a Rule Name to identify this rule.
Click Edit (pencil icon in the Products card) to choose products. The modal title is Add Products; select one or more products and save.
Click Add MID to add processors. This opens the Add Processors modal, where you move processors into the added list and save.
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Select the Management type from the dropdown:
Weighted Management: Distributes transactions based on percentage weights.
Priority Queue: Routes transactions sequentially through processors in priority order.
Choose a schedule in Decline Limit Reset (Daily, Weekly, or Monthly) to reset decline counters on that schedule, or turn on Reset Limit Now to reset limits immediately.
Understanding Retry Rounds
Each rule uses a Retry Rounds system. The Base round is the first attempt. If all Base processors decline, Admoji automatically falls through to Retry Round #1, then #2, and so on. Each round has its own independent set of processors, management type, and decline limits — letting you build a full fallback chain within a single rule.
The Management type, Decline Limit Reset, Reset Limit Now, and Add MID controls (steps 4–6 above) apply to the currently selected round. Configure each round independently.
To add a retry round, click New in the Retry Rounds section. A new Retry Round #N button will appear — click it to select and configure that round.
To remove a retry round, click the × on its button (the Base round cannot be removed).
Step 3: Shared Processor Settings and Table Columns
Weighted Management and Priority Queue use the same rule builder, but the processor table is not identical: Weighted Management shows Weight Percentage for each processor; Priority Queue hides that column and adds Transaction Limit, Revenue Limit, and related count/revenue readouts. Both modes share the common settings and readouts below.
Common processor settings (in the rule table):
Active: Toggle to enable or disable the processor in the rule.
Day cap: Maximum daily transaction amount for this processor.
Month cap: Maximum monthly transaction amount for this processor.
Decline Limit: Maximum number of declines before the processor is paused.
Consecutive Decline Limit: Maximum number of consecutive declines before the processor is paused.
Common columns (both management types):
Today: Approved transaction amount for this processor today (currency).
MTD: Approved volume from the 1st of the current month to now, using your account timezone (currency).
Day remaining: Percentage of the daily cap still available, with a progress bar.
Month remaining: Percentage of the monthly cap still available, with a progress bar.
The table also includes status and decline-related columns (for example Status, Declines Status, decline counts, and resume actions when applicable). Use the in-app column headers and tooltips for full detail.
Step 4: Configuring Weighted Management
Weighted Management distributes transactions across processors based on percentage allocation. Each active processor has a weight; the total for all active processors should equal 100%.
Select Weighted Management as the Management type.
For each processor, set Weight Percentage (0–100%). The sum for all active processors must equal 100%.
When you change one processor’s weight, the app recalculates other active processors’ weights so the total stays at 100% (per the built-in redistribution logic).
Configure the shared settings from Step 3 (Active, Day cap, Month cap, Decline Limit, Consecutive Decline Limit) as needed.
How Weighted Management works: Traffic is split by configured weights. The helper text under the table explains that when a processor hits its share limit, remaining processors take additional traffic proportionally.
Step 5: Configuring Priority Queue
Priority Queue routes transactions to processors in order (1st, 2nd, 3rd, …). Traffic goes to the highest-priority processor until its limits are hit, then moves to the next in line.
Select Priority Queue as the Management type.
Reorder processors by dragging and dropping rows in the table. The processor at the top is priority #1.
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For each processor, set Priority Queue–specific limits as needed:
Transaction Limit: Max transactions before moving to the next priority.
Revenue Limit: Max revenue before moving to the next priority.
Configure the shared settings from Step 3 (Active, Day cap, Month cap, Decline Limit, Consecutive Decline Limit) as needed.
How Priority Queue works: Matches the in-app description: the first processor in the list is tried until transaction count, revenue, or daily cap forces failover to the next processor, and so on.
Step 6: Managing Rules
View rules in the Created Rules section on the Management page.
Use the Products filter at the top to limit which rules appear for the selected products.
To edit a rule, use the edit icon in the Actions column (tooltip Edit Rule).
When editing a rule, an Applied Sites card appears alongside the Products card. This lets you control which campaigns the rule applies to:
Click the Edit button (pencil icon) inside the Applied Sites card.
The Assign Sites modal opens with two panels: ALL SITES (available campaigns) on the left and ASSIGNED SITES (campaigns currently using this rule) on the right.
Move campaigns between panels to assign or remove them, then save. Changes take effect immediately.
To open Advanced Processor Settings for a processor in the list, click the processor name (button with the edit icon).
To remove a product from a rule, click the X on that product’s badge under Applied Products.
To delete an entire rule, click the trash icon in Actions (tooltip Delete Rule) and confirm in the modal.