The Email Autoresponders tab lets you assign email events to a campaign. When a matching event occurs (such as a new order), the system automatically sends the configured email.
Step 1: Open the Email Autoresponders tab
Go to CRM > Campaigns.
Click the Edit button (pencil icon) on the campaign you want to configure.
Select the Email Autoresponders tab.
The table shows all events assigned to this campaign with the following columns:
Event: The event name, email template, and event type.
SMTP: The SMTP configuration used to send the email.
Active: Whether the autoresponder is currently enabled.
Products: The products that trigger this event, shown as badges.
Actions: A delete button to remove the event from the campaign.
Step 2: Add an event
Click the + (Add) button.
The Select Event modal opens. Use the Template Type dropdown to filter events by type.
Check the checkbox next to each event you want to add.
Click Save. The selected events appear in the autoresponders table.
Step 3: Remove an event
Click the Delete icon (trash) in the Actions column for the event you want to remove.