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How to Use the In-App Help Center

The In-App Help Center is a panel built into every page of the Admoji platform. It gives you instant access to your onboarding checklist, quick navigation shortcuts, pre-written questions, and an AI assistant — all without leaving the page you are on.

How to Open the Help Center

  1. Look for the Admoji Chat button in the bottom-right corner of the screen — it is a small square button with the Admoji logo on it.

Admoji Chat button in the bottom-right corner of the screen

  1. Click the icon. The Help Center panel slides in from the right side of the screen.

  2. Click the icon again, or click anywhere outside the panel, to close it.

In-App Help Center panel open on the right side of the screen

Finishing Your Account Setup

At the top of the panel, you will see a card labeled Finish Account Setup with a badge showing how many steps remain. This is your onboarding checklist.

Finish Account Setup card showing remaining setup steps

  • Click the card to see the full list of pending setup steps.

  • Each step links directly to the relevant section of the platform so you can complete it right away.

  • The badge count decreases as you complete each step.

Account setup checklist with pending steps
Tip: Work through the checklist top to bottom — each step builds on the previous one. Completing all steps ensures your account is fully configured before going live.

Quick Actions

Below the onboarding card, four buttons give you direct access to the most commonly needed resources:

  • Setup Steps — Jump directly to the account setup checklist.

  • Video Demos — Browse short walkthrough videos for key platform features.

  • Support FAQ — Open the Admoji Help Center knowledge base in a new tab.

  • System Tours — Launch interactive page tours that walk you through each section of the platform step by step (see How to Use Page Tours).

Quick Actions buttons: Setup Steps, Video Demos, Support FAQ, System Tours

Sample Questions

The panel includes a set of pre-written questions you can tap to send to the AI assistant instantly — no typing required. Examples include:

  • Where can I find my campaigns?

  • How do I add a new product?

  • Where do I view billing reports?

  • How do I set up integrations?

  • Talk to Support

Sample questions panel in the Help Center chat
Tip: Sample questions are just a starting point. You can type any question or request in the chat input at the bottom of the panel — the AI assistant is not limited to the suggestions shown.

AI Assistant

At the bottom of the panel is the AI assistant chat input. Type a question or a request and press Send. The assistant can answer questions about the platform, explain features, and navigate you directly to specific sections.

  • Questions: Ask anything about how the platform works — the AI has context about your account.

  • Navigation requests: Tell the AI where you want to go (e.g., "Take me to the Dashboard") and it will navigate for you.

  • Support escalation: If the AI cannot answer your question, use the Talk to Support sample question or click Support FAQ to reach the Help Center. Once you have submitted a ticket, you can track its status in the My Tickets tab.

AI assistant chat input at the bottom of the Help Center panel

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