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How to Use the Email Template Editor

Email autoresponder templates can be written in two ways: as a rich-text HTML email built in the visual editor, or as a plain-text message. The HTML editor also has a source view, so you can paste and edit raw HTML when a design comes from outside Admoji.

Step 1: Choose HTML or Text

  1. Open the template from Email Templates.

  2. In the Type field, select HTML for a formatted email or Text for a plain-text one.

HTML shows the visual editor with its formatting toolbar. Text shows a single message box with no formatting.

Add New Template form with the Type field set to HTML
Note: Switching from Text to HTML preserves your line breaks — each line becomes its own paragraph in the editor.
Switching from HTML to Text converts the email to plain text: the markup is dropped and only the readable text is kept.
Note: Picking a Template Type loads that type’s default subject and body on a new template. On a template you are editing, your saved content is kept — the defaults no longer overwrite it.

Step 2: Write the email

The toolbar of the HTML editor covers the usual formatting: bold, italic, underline, strikethrough, clear formatting, highlight, headings, blockquote, horizontal rule, bullet and numbered lists, subscript and superscript, emojis, links, alignment, and undo/redo.

HTML Email Body editor with the formatting toolbar

  • To insert an image, click the image control and choose From URL to paste a link, or From Computer to upload a file.

  • To insert a personalization token, click View Tokens and click any token in the list to drop it at the cursor. Tokens work in both HTML and Text mode.

View Tokens panel listing the personalization tokens
Important: The visual editor does not accept pasted HTML. Whether you copy it from a rendered page or paste the raw code, the paste is blocked and an HTML with CSS detected or HTML markup detected message points you to the source view instead.

Step 3: Edit the raw HTML (source view)

Use the source view when you already have the HTML of the email and want to paste it in as-is, or when you need to fix markup the visual editor cannot reach.

  1. Make sure Type is set to HTML.

  2. In the first group of the toolbar, click the Toggle HTML source view control.

  3. The editor is replaced by a monospaced box holding the stored HTML of the template. Paste or edit the markup there.

  4. Click the same control again to go back to the visual editor.

Editor in source view showing the raw HTML of the template
Note: While source view is open, what you type in the box is exactly what gets saved. When you switch back to the visual editor, that same HTML is loaded into it, so the two views stay in sync.
Note: A template whose stored HTML contains a <style> block or several inline styles opens in source view on its own, so the visual editor cannot strip the design.
Important: Source view is only available in HTML mode. If you switch the template to Text, the source view closes.

Step 4: Preview and save

  1. Click Preview to see how the email renders before saving. The button appears once the HTML body has content.

  2. Click Save to store the template.

Tip: The body cannot be empty — the template shows a Body is required error if you try to save without content, in either mode.

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