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How to Restrict a Product Group to Specific Users

By default, every user of your account sees all your product groups. Turn on Group with restricted access to show a group only to the users you choose. It is useful when an agency, a call center or part of your team should only work with some of your products.

Step 1: Turn On Restricted Access

  1. Go to CRM > Products.

  2. To create a new group, click Add group. To change an existing one, open the group's actions menu and click Edit.

  3. Turn on Group with restricted access.

  4. Click Save. You are added to the group's users automatically, so you keep seeing it.

Edit Product Group window with Group with restricted access turned on

Step 2: Choose Who Can See the Group

  1. Open the group's actions menu and click Assign users. The option only appears on groups with restricted access.

  2. The Assign Users window lists the users of your account. Use the search box to find a user by email.

  3. Tick every user who should see the group, and untick the ones who shouldn't.

  4. Click Save. The message Product group users updated successfully confirms the change.

Product group actions menu with the Assign users option highlighted
Assign Users window with three users of the account ticked for the product group
Important: The restriction applies to every user of the account, including the Owner and Account Admins. Anyone who needs to work with the group has to be in its list of users.

Step 3: What Changes for Users Who Are Not Assigned

Users who are not in the group's list:

  • Don't see the group or its products in CRM > Products.

  • Can't add its products to load balancer rules in Merchants > Management.

  • Can't filter reports, such as the Affiliate Report or BIN Analysis, by its products.

Note: The restriction only changes what users see and manage inside Admoji. Your campaigns keep selling the group's products, and orders from your checkout or the API are not affected.

Step 4: Remove the Restriction

Edit the group, turn off Group with restricted access and click Save. The group becomes visible to all users again and its list of assigned users is cleared, so if you turn the restriction back on later, assign the users again.

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