Within the customer profile, go to the Recurrings section and click the play icon (Run Recurring) in the Actions column. This forces the next billing cycle according to the set recurring cycles and increments the cycle count by 1. If all cycles have been run, it reruns with the settings of the last recurring cycle and does not take into account the Total Charge Count.
How to Force a Rebill Charge
Go to For Customers > Search in the main navigation.
Search for the customer and open their profile.
Scroll to the Recurrings section and find the recurring charge you want to force.
Click the play icon (Run Recurring) in the Actions column.
Note: The Run Recurring button is only available for subscriptions with Active or Trial status. If you don’t see the button, check the subscription status and reactivate it first.
Click Confirm in the confirmation dialog.
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