The MID Health Report gives you a real-time snapshot of each merchant account's (MID) processing volume, declines, projected usage, and chargebacks — all in one view. Use it to monitor MID limits and spot issues before they escalate.
Step 1: Access the Report
- Click Go to E-commerce.
- Go to Reports in the main navigation.
- Select MID Health.
Step 2: Select a Date
Choose the Year and Month using the two date selectors. The report calculates totals and projections based on the selected month.
Click Search to load the report.
Step 3: Read the Results
The table is organized into grouped columns:
- Processor MID — the unique identifier of the merchant account.
- Processor Name — the name assigned to the processor.
- Max Monthly $ — the maximum monthly processing limit for that MID.
- Totals → Processed — total amount processed so far this month.
- Totals → Declines — total amount of declined transactions.
- Projection → Left — remaining volume available before hitting the monthly limit.
- Projection → Recurring — projected volume from upcoming recurring charges.
- Projection → Overlap — projected volume that exceeds the monthly limit.
- Chargebacks → # — number of chargebacks.
- Chargebacks → % — chargeback rate as a percentage.
- Chargebacks → $ — total dollar amount of chargebacks.
Step 4: Export
Click the download icon to export the report as a CSV file.
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