Admoji is an e-commerce subscription management platform that lets you process payments, manage customers, run campaigns, and handle fulfillment — all from one interface. This article gives you a map of the platform so you can orient yourself before diving into setup.
Main Navigation
The left sidebar is the primary way to move between sections. Here is what each section contains:
Get Started
A step-by-step onboarding guide that walks you through the initial account setup: connecting a processor, creating your first campaign, and placing a test order.
Dashboard
Your platform home page. Displays key metrics at a glance — processed volume, recurring transactions, chargebacks, and more — alongside customizable widgets and a rebills calendar.
For Customers
Add New Order — Create a new customer, with or without an order (Customer Order or Customer Only), without going through checkout. Useful for manual and phone orders. To add an order to an existing customer, open the customer profile and click New in its Orders section.
Search — Look up customers by Customer ID, Transaction ID, Order ID, or card last 4 digits. Open individual customer profiles to view and manage orders, subscriptions, transactions, fulfillments, and billing history.
Export Data — Download customer data as a CSV file for use in external tools or reporting.
CRM
Affiliates — Manage affiliate partners and track traffic sources. Assign affiliate IDs to campaigns and monitor performance by affiliate.
Autoresponders — Set up email templates and events for order confirmations, shipment notifications, and other automated emails.
Products — Create product groups and product charges (your price points). Each charge has a billing type (One Time or Recurring) and a charge type (Sale, Upsell, or Shipping).
Campaigns — Create Campaign IDs that tie together products, processors, email autoresponders, affiliates, and campaign-level settings. Every transaction is associated with a Campaign ID.
Fulfillment
View and manage orders sent to your fulfillment provider. Process reships, view tracking, and export fulfillment data.
Reports
Income, Billing, Recurring, Retention, Transaction, Continuity, and more. The Continuity report also lets you manage subscription next billing dates and run batch decline recovery.
Merchants
Decline Runner — Re-run batches of declined recurring transactions against connected processors.
Processors — Connect and manage credit card and ACH payment gateways. Assign processors to Campaign IDs.
Management — Set up the load balancer rules that decide which MIDs charge which products, with their caps, retry rounds and backup MIDs.
Administration
Alert System — Set up automated alerts for merchant account limits, declines, refunds, chargebacks, and more.
Telegram Groups — Connect the Telegram groups where your alerts are delivered.
Blacklist System — Block customers by email address, card BIN, IP address, or country/state.
Plugins — Connect SMTP mail servers (required for email autoresponders) and fulfillment provider integrations.
Organizations — Group multiple clients or accounts into organizations for centralized management and reporting. Only the account Owner sees this item.
History — View an audit log of actions and changes made across the account. Only the account Owner sees this item.
Settings
Users — Add and manage team members. Assign permissions to control what each user can access within the platform.
Billing History — View a log of past invoices and charges for your Admoji subscription.
Payment Method — Add or update the credit card on file used to pay for your Admoji subscription.
General Settings — Account name, timezone, time format and first day of the week. It is a tab of the Account settings window, opened with the button at the top of Settings.
Personal Information — Company and contact details, plus account options such as Duplicate Check, Process Recurrings (when it is off, no rebill of the account is charged), Order with Zero Amount (when it is on, $0 orders are approved without going to the processor; when it is off, they are rejected) and Exclude Zero Amount from Reports (leaves $0 transactions out of the Dashboard and reports). It is also in the Account settings window.
Test Cards — Register card numbers used to simulate transactions without charging real cards. Transactions made with test cards are excluded from reports.
Key Concepts
Campaign ID — The central object that connects everything: products, processors, email autoresponders, affiliate tracking, and campaign settings. You will reference your Campaign ID in the API when submitting orders.
Product Group / Product Charge — A product group is a container that organizes related charges. A product charge is a single price point within that group. Both have their own IDs used in the API.
Processor — A connected payment gateway (such as Authorize.net, Stripe, Square, or PayPal) assigned to a Campaign ID to process transactions.
SMTP Server — An email sending account (such as Gmail or SendGrid) configured under Administration > Plugins. Required to send email autoresponders.
Test Card — A card number added under Settings > Account settings > Test Cards used to simulate transactions without charging a real card. Transactions made with test cards are excluded from reports.
Recommended Next Steps
Read What are the Steps to Create a Campaign? for a guided setup walkthrough.
Read The Top Menu Breakdown to understand the top bar controls.
Use Common Setup Questions and Answers as a quick reference for common setup questions.