Admoji is an e-commerce subscription management platform that lets you process payments, manage customers, run campaigns, and handle fulfillment — all from one interface. This article gives you a map of the platform so you can orient yourself before diving into setup.
Main Navigation
The left sidebar is the primary way to move between sections. Here is what each section contains:
Get Started
A step-by-step onboarding guide that walks you through the initial account setup: connecting a processor, creating your first campaign, and placing a test order.
Dashboard
Your platform home page. Displays key metrics at a glance — processed volume, recurring transactions, chargebacks, and more — alongside customizable widgets and a rebills calendar.
For Customers
Add New Order — Create a new order for an existing customer without going through checkout. Useful for manual orders, phone orders, or customer service adjustments.
Search — Look up customers by Customer ID, Transaction ID, Order ID, or card last 4 digits. Open individual customer profiles to view and manage orders, subscriptions, transactions, fulfillments, and billing history.
Export Data — Download customer data as a CSV file for use in external tools or reporting.
CRM
Affiliates — Manage affiliate partners and track traffic sources. Assign affiliate IDs to campaigns and monitor performance by affiliate.
Autoresponders — Set up email templates and events for order confirmations, shipment notifications, and other automated emails.
Products — Create product groups and product charges (your price points). Each charge has a billing type (One Time or Recurring) and a charge type (Sale, Upsell, or Shipping).
Campaigns — Create Campaign IDs that tie together products, processors, email autoresponders, affiliates, and campaign-level settings. Every transaction is associated with a Campaign ID.
Fulfillment
View and manage orders sent to your fulfillment provider. Process reships, view tracking, and export fulfillment data.
Reports
Income, Billing, Recurring, Retention, Transaction History, Continuity, and more. The Continuity report also lets you manage subscription next billing dates and run batch decline recovery.
Merchants
Decline Runner — Re-run batches of declined recurring transactions against connected processors.
Processors — Connect and manage credit card and ACH payment gateways. Assign processors to Campaign IDs.
Management — View and manage merchant accounts, configure account-level settings, and oversee merchant activity across the platform.
Administration
Accounts — Create and manage the individual client accounts under your organization, including each account's settings and API keys.
Alert System — Set up automated alerts for merchant account limits, declines, refunds, chargebacks, and more.
Blacklist System — Block customers by email address, card BIN, IP address, or country/state.
Plugins — Connect SMTP mail servers (required for email autoresponders) and fulfillment provider integrations.
Tours — Manage the interactive page tours available across the platform.
Organizations — Group multiple clients or accounts into organizations for centralized management and reporting.
Users — View and manage all users on the account, including their roles and section access.
History — View an audit log of actions and changes made across the account.
Settings
Users — Add and manage team members. Assign permissions to control what each user can access within the platform.
Billing History — View a log of past invoices and charges for your Admoji subscription.
Payment Method — Add or update the credit card on file used to pay for your Admoji subscription.
General Settings — Configure account-level preferences including timezone, duplicate order prevention, and global platform behavior.
Personal Information — Update your name, email address, and password, and manage individual notification and platform toggles.
Test Cards — Register card numbers used to simulate transactions without charging real cards. Transactions made with test cards are excluded from reports.
Key Concepts
Campaign ID — The central object that connects everything: products, processors, email autoresponders, affiliate tracking, and campaign settings. You will reference your Campaign ID in the API when submitting orders.
Product Group / Product Charge — A product group is a container that organizes related charges. A product charge is a single price point within that group. Both have their own IDs used in the API.
Processor — A connected payment gateway (such as Authorize.net, Stripe, Square, or PayPal) assigned to a Campaign ID to process transactions.
SMTP Server — An email sending account (such as Gmail or SendGrid) configured under Administration > Plugins. Required to send email autoresponders.
Test Card — A card number added under Settings > Account settings > Test Cards used to simulate transactions without charging a real card. Transactions made with test cards are excluded from reports.
Recommended Next Steps
Read What are the Steps to Create a Campaign? for a guided setup walkthrough.
Read The Top Menu Breakdown to understand the top bar controls.
Use Common Setup Questions and Answers as a quick reference for common setup questions.