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How to Invite and Re-invite Users

New team members join your Admoji account through email invitations. This guide shows you how to send an invitation, and how to re-invite a user by resending, editing, or canceling a pending invitation.

Inviting a New User

Step 1: Open the Users tab

  1. Go to Settings. The page opens on the Users tab by default.

  2. Click the Invite New User button.

Step 2: Fill in the invitation

  1. Email Address — enter the new user’s email.

  2. Choose user’s type — select the role for the new user (for example Account Admin, Vendor Agent, or Affiliate).

  3. Use the Section Access tab to choose which sections the user can see, and the Campaigns tab to choose which campaigns they can access.

  4. Click Send Invite.

Note: You can only grant sections and permissions that your own user already has. Selecting the Affiliate role adds an extra affiliate access selector to the form.

Step 3: The user accepts the invitation

  1. The invited user receives an email with a signup link.

  2. On the signup page, their email is pre-filled. They enter their First Name, Last Name, create a password, and click Create Account.

  3. Once they join, their row in the Users table changes from Pending to Active.

Re-inviting a User

If the invitation email was lost, expired, or never accepted, you can resend it. Pending invitations appear in the Users table with the status Pending.

Step 1: Find the pending invitation

  1. Go to Settings > Users.

  2. Locate the user whose Status column shows Pending. You can use the search field or filters to find them faster.

Step 2: Resend the invitation

  1. In the Actions column, click the Resend invitation icon.

  1. A confirmation appears: Resend the invite? Click Resend.

  1. A notification confirms the invitation was resent, and the user receives a fresh invitation email.

Note: The Resend invitation action is only available for users with Pending status. Once a user accepts the invitation and becomes Active, there is nothing to resend.

Editing or Canceling a Pending Invitation

You can also change a pending invitation before it is accepted, or cancel it entirely:

  • Edit — click the Edit icon on the pending row to open the Edit Invitation modal. The email cannot be changed, but you can adjust the user type, section access, and campaigns, then click Update Invite.

  • Cancel — click the Delete icon on the pending row and confirm. The invitation link is invalidated and the user can no longer join with it.

Tip: If you need to invite the same person with a different email address, cancel the pending invitation first and send a new one.

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