When you compare a day in Admoji with the same day in your checkout, funnel or affiliate platform, small differences usually come from how each side cuts the day or which transactions it counts. Check these points:
1. Time Zone
Admoji cuts each day of its reports by your account's time zone. If the other platform uses a different one, orders placed near midnight land on different days on each side. To see or change yours, open Settings, click Account settings and check Timezone in the General Settings tab.
2. $0 Transactions
If Exclude Zero Amount from Reports is turned on in Account settings > Personal Information, $0 transactions (such as free trials) are left out of the Dashboard and the reports, while the other platform may still count them.
3. Compare Order by Order
If the totals still differ, pick one day and compare the orders themselves. Download that day from the Transaction Report and match its order IDs with the other platform's list. See How to Use the Transaction Report.
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